Service scope
Harbor provides US datacenter connectivity and subscription management for Hong Kong users, including accounts, usage, orders, client subscriptions and support tickets. Registration is free and does not itself activate a connection.
A datacenter IP is not residential. A dedicated exit means an IP assigned exclusively to one account; it does not mean an exclusive physical server, guaranteed third-party access, freedom from account restrictions or a guaranteed speed. Older trial connections show their actual allocation type.
Third-party clients, memberships and application services are not included and remain subject to their providers' rules.
Plans, payments and activation
The order and checkout show the applicable amount, currency, data allowance and validity. Current plans use one-time payments, with no automatic renewal. New dedicated-plan payments are not accepted without an available dedicated exit.
Returning from checkout does not prove activation. Harbor verifies payment before activating connectivity; orders and the workspace show the final status. Renewal keeps the assigned connection, adds data and extends validity. Data does not automatically reset each calendar month.
For payment errors, failed activation or after-sales requests, submit a workspace ticket. The operator reviews the order and actual delivery. These terms do not promise a uniform refund period or automatic refund, or remove any rights you have under applicable law.
Accounts and credentials
Use a sign-in account you are entitled to use. Protect subscription URLs, passwords and verification codes; subscription links grant connection access and should not be published. Multiple personal devices on one account consume the same data allowance.
Leaked credentials, expiry, exhausted data or a disabled account may prevent access. Replacing a subscription URL does not replace every node password already imported into clients. Contact support to confirm the response scope.
Acceptable use and limitations
Do not use Harbor for unlawful activity, fraud, malicious spam or unauthorized intrusion or attacks. Observe third-party eligibility, region and usage rules. Harbor does not bypass account reviews or guarantee unblocking.
Local networks, carriers, maintenance and third-party availability affect connectivity. These terms do not guarantee a fixed latency, bandwidth or round-the-clock availability. Report your device, client version, network and error; do not send full passwords or private subscription URLs.
Contact and data handling
Contact support through a Harbor workspace ticket or randyxian08@gmail.com. The privacy notice explains account and Google sign-in data handling.
These terms do not alter existing order amounts, purchased entitlements or the payment entity. Changes in service scope should be explained before purchase.